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Coronavirus

CORONAVIRUS (COVID-19) INFORMATION

 

Call 219.769.4005 before entering one of our facilities or to receive more information. If you are having a medical emergency, call 9-1-1 or visit the nearest emergency room.
 

The well-being of our employees and clients is our top priority. Regional continues to monitor COVID-19 developments and follow guidelines from the Centers for Disease Control and Prevention (CDC) and the Indiana State Department of Health (ISDH). We encourage everyone to support our precautionary measures and to practice respiratory hygiene and cough etiquetteClick here for respiratory hygiene and cough etiquette tips from the CDC.

 

New clients

Outpatient Services Appointments

Medication Refills

Visiting our locations

Sanitation Measures

Frequently Asked Questions



New Clients

Telephone intakes are available for all new mental health and behavioral health clients. Additionally, our counseling, group therapy, psychiatry and outpatient substance use treatment services have transitioned to telehealth and online counseling. Individuals without a computer or a phone — and in need of counseling, psychiatry or outpatient addiction services — can use designated telehealth rooms at Strawhun Center (Merrillville), Stark Center (East Chicago), Borto (Merrillville) and Lakeside (Highland). 

Strawhun Center and Stark Center are open for individuals experiencing mental health emergencies or seeking residential addictions treatment (#RecoveryMatters). We are also accepting admissions to our inpatient psychiatry unit at the Strawhun Center.

Before entering our facilities, please call 219.769.4005 for the latest instructions. We apologize for this inconvenience. 

 

 

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Outpatient Services Appointments

As part of our precautionary measures, in-person mental health services have transitioned to telehealth and online counseling. Individuals without a computer or a phone — and in need of counseling, psychiatry or outpatient addiction services — can use designated telehealth rooms at our Merrillville, East Chicago and Highland locations. However, individuals are asked to call 219.769.4005 before 

 

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Medication Refills

Mental health clients whose medication refills are contingent upon an appointment should call their provider at Regional to have their medications refilled. 

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Visiting our locations

All visitors are asked to follow our precautionary measures before entering our facilities. This includes using the facility's designated entrance for entering and exiting the building, calling 219.769.4005 before entering, answering COVID-19 screening questions positively, and submitting to a temperature check. 

 

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Sanitation Measures

Regional Mental Health Center has a disinfectant procedure in place for nightly and day cleanings, which adheres to the CDC and the World Health Organization (WHO) guidance. There is also an increased number of hand sanitation sites available at our facilities.

Other precautionary measures include restricting entry to one access point at each location, enhancing onsite communications and signage regarding respiratory hygiene tips, increasing the frequency of cleaning and disinfecting bathrooms, lobby areas and commonly touched objects like hand railings, door handles and ongoing training for staff regarding best practices for providing a safe and healthy environment.

 

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Frequently Asked Questions

 

What do I do if I suspect I have COVID-19?

Regional advises our stakeholders to follow guidance from the Centers for Disease Control and Prevention (CDC). The CDC recommends you stay home and immediately contact your medical doctor if you are experiencing a cough, flu-like symptoms and/or COVID-19 symptoms. We also strongly encourage you to utilize our telehealth service for mental health appointments and outpatient substance use treatment services. If you do not have a primary care physician (medical provider), you are welcome to schedule an appointment with Regional Health Clinic and assign a Regional Health Clinic medical doctor or nurse practitioner as your primary care provider — just let our call center staff know when you call 219.769.4005 and they will gladly transfer you to the health clinic.

 

What are the symptoms?

Symptoms of COVID-19 may appear 2-14 days after exposure to the virus. These symptoms can range from mild to severe and include:

  • Fever
  • Cough
  • Difficulty breathing

 

How does coronavirus (COVID-19) spread?

The virus is thought to spread mainly from person to person:

  • When they are in close contact with one another (within about 6 feet)
  • Via respiratory droplets produced when an infected person coughs or sneezes
    • These droplets may be inhaled or can land in the mouths or noses of people who are nearby
    • By touching a surface or object that has the virus on it and then touching their own mouth, nose, or eyes
      • This is not thought to be the main way the virus spreads

People are most contagious when they are sickest. Some spread may be possible before people show symptoms, but this is currently not known as the main way the virus spreads.

 

What can I do to protect myself and others?

Public health officials recommend the following steps to help prevent the spread of respiratory viruses, including influenza and COVID-19:

  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue
  • Practice good hand hygiene by washing your hands often, using either soap and water or alcohol-based hand gel for at least 20 seconds
  • Clean and disinfect frequently touched objects and surfaces
  • Stay up-to-date

For additional information and ongoing updates on COVID-19, please refer to local and state health departments and the CDC’s Coronavirus Disease 2019 (COVID-19) hub.

 

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Take the next step

Contact us today

Our services are private and confidential. Anyone can request services; a referral is not needed.

Serving Northwest Indiana, Regional Mental Health Center has facilities in Lake and Porter Counties, Merrillville, Hobart, Highland, Hammond and East Chicago. Residents from throughout Indiana are assisted with emergency mental health services, mental health treatment, and alcohol and substance abuse treatment programs.

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  • East Chicago
  • Hammond
  • Highland
  • Hobart
  • Merrillville

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